Managers will push using it every day, not so much for sales but for management numbers. Lastly they have this new online selling software called MAGENTO and Salesforce (customer contact management) where you get to try to sell over phone like crazy. Plus you have to use your personal phone to take pictures: and Sam Ash does NOT have WiFi either which is ridiculous. Used items daily need to be put on Reverb (online site) with tools that hardly work. It also meant that regular good spending customers did not return to store for purchases, because you have nothing to offer them.Īncient register system called GERS about 20 years old yes it sort of works but not for everybody. The worst part is stock: since COVID hit, there is no gear like speakers or just about anything so MAKING commission is impossible now. You have to deal with that daily.Ĭommission rates have gone down 40%, so where in the old days it paid off to sell more, now it doen't really matter a lot. It adds a little bot of money to your weekly pay, but the third party company behind it is a disaster. For instance ESP aka service plans/ insurance. Fresh from high school they try to train you to get sales targets in just for management. Instead of focusing on customer service and investing in employee's knowledge, the company is sheering away from it and is hiring more and more people that could not tell you one bit about an instrument, or pro audio.
You feel right at home as far as meeting other but that's not today's problem with Sam Ash. If you're a musician, this might be an ok job if you read the ad.
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